MULTI-USER REMOTE TECHNICAL ASSISTANCE

One of the most important innovations introduced by Termogea in the thermo-hydraulic sector is the remote monitoring and technical assistance of the heating and cooling systems of buildings.

There are three elements that allow us to offer a multitude of new services:

  1. Internet connection integrated in all control units and controllers.
  2. Software installed in the Termogea Cloud.
  3. User interfaces for Smartphone / Tablet / PC.
Assistenza tecnica remota multiutente impianti termici centralizzati.

It is a single interconnected system that can be used by everyone, technicians, maintenance companies, machinery manufacturers and end users.

Thanks to this technology we can offer our customers a world of new services, including:

  1. THERMAL CENTRAL MONITORING
    Flow/return temperatures.
    Status of the circulation pumps.
    Boiler/heat pump alarms.
    Summer/winter change.
    Electricity used in electrical kWh.
    Thermal energy produced in thermal kWh.
    COP/EER for monitoring the efficiency of the thermal power plant.
    Scheduled switching on/off.
    Alarms linked to malfunctions or exceeding of temperature and humidity thresholds.
  2. MONITORING OF ALL ZONES
    Ambient temperatures.
    Humidity of the environments.
    Monitoring of electrical and thermal consumption.
    Hourly programming of:
    Ambient temperature.
    Controlled Mechanical Ventilation (VMC).
    Domestic hot water (DHW), anti-legionella cycle.
  3. HISTORY OF ALL PARAMETERS
    Temperature, humidity, energy, machine status, etc.
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